Terms and Conditions

1. Using this site and portal

These terms govern your use of Nova CRM's website and candidate portal. By registering an account or submitting an application, you agree to these terms.

2. Your account

You're responsible for keeping your login details confidential and for all activity under your account. Let us know immediately if you believe your account has been accessed without your permission.

3. Accuracy of information

You must provide accurate, complete, and up-to-date information throughout your application and employment — including identity, right-to-work, qualification, and reference details. Submitting false or misleading information may result in your application being withdrawn or your employment being terminated.

4. Documents you upload

You confirm that any document you upload (identification, certificates, references, and similar) is genuine, belongs to you, and is current. We may verify any document you submit.

5. Acceptable use

You agree not to misuse the portal — including attempting to access another candidate's data, uploading harmful content, or using the site for any unlawful purpose.

6. Interviews and training

Interview slots and training places are offered subject to availability and may be subject to their own booking terms (including time-limited booking windows) communicated to you separately on the portal.

7. No guarantee of employment

Submitting an application, attending an interview, or completing training does not guarantee an offer of employment or ongoing work.

8. Intellectual property

All content on this site (text, design, and branding) belongs to Nova CRM or its licensors and may not be reused without permission.

9. Liability

We aim to keep this site accurate and available, but we don't guarantee it will be uninterrupted or error-free, and we aren't liable for losses arising from your use of it beyond what's required by law.

10. Changes to these terms

We may update these terms from time to time. Continued use of the site after a change means you accept the updated terms.

11. Governing law

These terms are governed by the law of England and Wales.

12. Contact us

Questions about these terms can be sent to us via our contact page.